Terms of Sale
By placing an order you are offering to purchase a product on and subject to the following terms
and conditions. All orders are subject to availability and confirmation of the order price.
Age
You must be at least 18 years old to order products on the Site. You are not permitted to buy an
agerestricted product if you are under the age limit specified for that product. If you are ordering
for any other person, it is your responsibility to ensure that the intended recipient is of the
appropriate age to view and use the product. If a child watches or uses an agerestricted title
when they are not of the relevant age, they may become upset by the content of such title. We
urge you to act responsibly when choosing products for use by others. Retroralph.ie retains the
right to refuse any request made by you. If your order is accepted we will inform you by email and
we will confirm the identity of the party which you have contracted with. This will usually be
retroralph.ie or may in some cases be a third party. Where a contract is made with a third party
retroralph.ie is not acting as either agent or principal and the contract is made between yourself
and that third party and will be subject to the terms of sale which they supply you. When placing
an order you undertake that all details you provide to us are true and accurate, that you are an
authorized user of the paypal or credit card account used to place your order and that there are
sufficient funds to cover the cost of the goods. The cost of foreign products and services may
fluctuate. All prices advertised are subject to such changes.
Our Contract
When you place an order, you will receive an acknowledgement email confirming receipt of your
order: this email will only be an acknowledgement and will not constitute acceptance of your
order. A contract between us will not be formed until we send you confirmation by email that the
goods which you ordered have been dispatched to you. Only those goods listed in the
confirmation email sent at the time of dispatch will be included in the contract formed.
Items
Items that are currently in stock will be clearly indicated on the Site. However, occasionally We
may be unable to supply a particular item despite it being shown as in stock on the Site. If this
happens, We will notify you as soon as possible.
Delivery
Dispatch times may vary according to availability and subject to any delays resulting from postal
delays or force majeure for which we will not be responsible.
We will deliver the products to the delivery address that you have supply when placing order.
In the unlikely event that an order is lost during shipment, we will attempt to source a replacement
to dispatch to you. If this is not possible we will refund you the value of the missing item.
before we can confirm the the item which has been shipped via post has indeed been lost, we
must wait 28 days before refunding it, as most ‘missing’ items are located within this time frame.
We aim to deliver your order to you in one single delivery (subject to availability) and as quickly as
is possible. Most products will be posted to you within 12 working days of receiving your order.
We will advise you by email if there is likely to be a delay in dispatching your order.
We do not accept responsibility for failure to deliver within that time if it is for a reason that is
outside of Our control.
Refunds and Returns
Items may be returned for refund or exchange provided Retro Ralph is notified by email at info@retroralph.ie within eight [8] days of delivery of the item.Retro Ralph must also be notified by email at info@retroralph.ie of any items that have been delivered incorrectly or incomplete within eight [8] days of delivery of the item.
Please note: Items for refund or exchange must be returned to Retro Ralph. A pre-owned item can be returned for your money back within 7 days or an exchange of the same item within 30 days. All items & merchandise must be in same condition as when it was sent with all accessories and manuals that came with it, including a copy of the invoice and a note with information detailing the reason you are requesting a refund or exchange
Once Retro Ralph is notified by email at info@retroralph.ie a return address for item with be provided for you
Entire agreement
These Terms of Use make up the entire agreement between you and retroralph.ie and supersede
any prior agreement.
Governing law
The agreement shall be governed by Irish Law and you consent to the exclusive jurisdiction of the
Irish courts in all matters regarding this agreement and your use of retroralph.ie
Severability
If any provision of these terms of use is found to be unenforceable the remaining provisions will
continue to be of full force and effect.
No waiver
Any amendment to or waiver of these Terms of Use must be in writing and signed by our
authorised representatives. Failure to enforce any provision of these Terms of Use shall not
amount to a waiver of such provision.
Contacting retroralph.ie
Email: info@retroralph.ie
